Privacy policy

This Privacy Policy (“Policy”) explains how Kazama (“Kazama,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information obtained through our website, kazamashop.com (the “Site”).

We are committed to respecting your privacy and handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws. By accessing or using the Site, you acknowledge the practices described in this Policy.

1. Questions and Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Kazama
Email: info@kazamashop.com

2. Information We Collect

We collect information that is reasonably necessary to operate our online store, process purchases, provide customer support, and improve the shopping experience.

The types of information we may collect include:

a. Device and Website Usage Information

When you visit the Site, certain technical information may be collected automatically. This may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages viewed

  • Referring websites

  • Interactions with the Site

We may use cookies and similar technologies to support website functionality, analyze visitor activity, improve performance, and enhance the overall customer experience.

b. Order and Transaction Information

When you place an order with Kazama, we may collect information necessary to complete your purchase, including:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment and transaction information

This information may be used to process payments, fulfill orders, arrange delivery, provide order updates, and communicate with you regarding your purchase.

c. Customer Support Information

If you contact us with questions, feedback, or requests for assistance, we may retain the information you provide and relevant correspondence so that we can respond effectively and maintain appropriate customer service records.

3. How We Use Personal Information

Personal information collected through the Site may be used to:

  • Process and fulfill orders

  • Manage returns, exchanges, and other customer requests

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Operate, maintain, and improve our website and services

  • Understand website usage and customer preferences

  • Send promotional communications where permitted and where applicable consent has been provided

  • Detect, prevent, and investigate fraud or unauthorized activity

  • Meet applicable legal, regulatory, accounting, and record-keeping requirements

4. Information Sharing and Disclosure

Kazama does not sell or rent your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

  • E-commerce and website service providers

  • Payment processors and financial service providers

  • Shipping carriers and fulfillment partners

  • Email and customer communication providers

  • Marketing and analytics providers

  • Security and technical service providers

Information shared with these providers is limited to what is reasonably necessary for them to provide their services.

We may also disclose personal information when required by law, legal process, or governmental authority, or when reasonably necessary to enforce our policies or protect the rights, safety, and property of Kazama, our customers, or others.

5. Marketing, Advertising, and Analytics

Kazama may use third-party analytics, advertising, and marketing technologies to understand website activity, improve our services, and provide relevant advertising where permitted.

These services may include:

  • Google Analytics

  • Advertising platforms

  • Social media platforms

  • E-commerce analytics tools

Depending on the service and your location, these technologies may collect information regarding your activity on our Site and, where permitted, across other websites or services.

You may be able to manage advertising preferences through the settings and controls provided by the relevant advertising platforms.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Object to or restrict certain processing activities where applicable

  • Request portability of personal information where applicable

  • Withdraw consent where processing is based on consent

Privacy requests may be submitted by contacting:

info@kazamashop.com

For security purposes, we may request information reasonably necessary to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

Kazama may use cookies and similar technologies to support website functionality and understand how visitors interact with the Site.

These technologies may be used to:

  • Maintain shopping cart information

  • Remember customer preferences

  • Analyze website performance

  • Understand visitor activity

  • Support marketing and advertising activities

Where required by applicable law, certain non-essential cookies and tracking technologies will only be used after the appropriate consent has been obtained.

You can also manage cookie preferences through your browser settings. Disabling certain cookies may affect some features or functionality of the Site.

8. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Although we take reasonable measures to protect personal information, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

Kazama retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy or to satisfy applicable legal, accounting, tax, regulatory, and record-keeping requirements.

When personal information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it where appropriate.

10. International Data Transfers

Kazama operates from Australia and may use service providers located in other countries.

As a result, personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where applicable, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards and protections required by applicable privacy laws.

11. Children’s Privacy

The Site is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or operational needs.

Any updated version will be posted on this page and may include a revised effective date. We encourage visitors to review this Policy periodically for the latest information regarding our privacy practices.

Contact Information

If you have questions about this Privacy Policy or our handling of personal information, please contact us using the information below.

Business Name:

Kazama

Operated by:

LIQUID EDC PTY LTD

Business Email:

info@kazamashop.com

Business Phone Number:

+1 (717) 807-5212

Business Address:

704–744 Lorimer Street
Port Melbourne, VIC 3207
Australia